Reference

How ricis999 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, fund it via DANA, OVO or GoPay, and use our lobby — and how we keep that data safe.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataCookie and device data clarityContact us to update or delete

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

ricis999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — name, email address, and the mobile number you use to receive your OTP. When you make a deposit or withdrawal through DANA, OVO or GoPay, our payment processor logs the

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transaction reference and wallet ID so we can verify the transfer and match it to your account. We do not store your full wallet credentials or PIN. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual
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login attempts and keep your account secure. If you contact our support team, the conversation is stored so we can follow up accurately. We retain your account data for as long as your account is active and for a period after closure as required by applicable
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rules in the jurisdictions where we operate. You can request a copy of your stored data or ask us to correct inaccuracies at any time through the contact path in the support section below. Availability of our services depends on local law and is subject to
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eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have questions about how your data is stored, want to update your registered details, or need to request deletion of your account information, our support team handles privacy matters directly. Reach out through any of the channels below and include your registered account email so we can locate your profile quickly. For wallet-related data queries — such as a GoPay or OVO transaction you do not recognise — our team can pull the reference log and walk you through what was recorded.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use encrypted connections across every page of the lobby and every payment step. Cookie data helps us remember your preferred wallet method — so if you last deposited via DANA, that option surfaces first — and to monitor session behaviour for security purposes. You can manage cookie preferences through your browser settings at any time. We do not sell your personal data to third parties, and we only share transaction references with the payment processors — DANA, OVO, GoPay — needed to complete or verify your transfer.

Encrypted Account Sessions

Every login and account action runs over an encrypted connection. OTP verification on your registered mobile number adds a second layer before access is granted.

Cookie Control in Your Browser

We use session cookies and preference cookies. You can block or clear them in your browser settings, though some account features may behave differently without them.

Payment Data Handled at Source

DANA, OVO and GoPay process your wallet credentials on their own secure infrastructure. We only receive the transaction reference and confirmation status — never your PIN.

Data Retention and Deletion

Active account data is kept while your account is open. After closure, we retain records for the period required by applicable rules, then delete or anonymise them on request.

Your Privacy Questions, Answered Directly

Here are the questions we hear most about account data, wallet privacy and your rights under this policy. If your question is not covered, use the live chat or email path in the support section above.

We store your name, email address, mobile number and the OTP confirmation log. We also keep device session data linked to your login history for security monitoring purposes.

No. Your PIN and wallet credentials are entered inside the DANA, OVO or GoPay app directly. We only receive the transaction reference number and a success or failure status from the payment processor.

Log in and go to Account Settings, then Personal Data, or send an email marked 'Privacy Request' with your registered account name. We acknowledge requests within one business day.

Yes. Submit a deletion request via Account Settings or through our support email. We retain records for the period required by applicable rules, then remove or anonymise your data.

We use session cookies for login state and preference cookies to remember your last deposit method. You can clear or block cookies in your browser settings at any time.

We only share transaction references with the payment processors — DANA, OVO, GoPay — required to verify your deposit or withdrawal. We do not sell personal data to any third party.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ricis999 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encrypted Account Sessions

Cookie Control in Your Browser

Payment Data Handled at Source

Data Retention and Deletion

Your Privacy Questions, Answered Directly

01 What personal data does ricis999 store when I open an account?

02 Does ricis999 see my DANA, OVO or GoPay PIN or full wallet details?

03 How can I request a copy of the data you hold on my account?

04 Can I ask ricis999 to delete my account data?

05 What cookies does ricis999 use and how do I control them?

06 Does ricis999 share my data with third parties?

Privacy Policy

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